Troubleshooting

Some apps open it only the first time they use UniFeeds, so ask the app to use UniFeeds, or select Connect again. If your browser blocks pop-ups, allow them for the app. After you click Allow, go back to the app: it finishes connecting on its own. If a terminal app runs on another computer than your browser, follow that app's guide.

UniFeeds no longer knows the app's saved sign-in, for example after a long time without use. Remove UniFeeds from the app, add it again with the same server URL, and sign in.

Ask your AI app this, and it names the workspace it reached:

Use the UniFeeds whoami tool and tell me which workspace you're connected to and whether you can make changes.

If it's the wrong one, sign in again from the app. The sign-in page lists every workspace you're in, so pick the right one. Then disconnect the old one under Connected apps. An API key always works in the workspace it was made in, so use a key made in the right one.

Any workspace member can connect an AI app to read, but only workspace admins can let it make changes. If you're an admin, sign in again from the app and tick the option to allow changes. If you're a member, ask a workspace admin. Using an API key? Ask an admin for a read and write key.

A sign-in ends after 30 days without use, when someone disconnects the app under Connected apps, or when you leave the workspace. Connect again from the app. The app may show "This UniFeeds sign-in or API key has expired or was removed."

That's a problem with the social account, not the AI app. Read the reason with the AI app or in All posts, reconnect the account if it asks you to, then retry the post.

Each sign-in or API key can make 30 calls a minute that publish, schedule, retry, add media or reach a platform. Wait a minute, then retry with the same requestId.

Each sign-in or API key can send up to 120 requests a minute, and connect up to 20 times a minute. Wait for the time in the Retry-After header (one minute), then try again. Most apps do this on their own.

The header must read Authorization: Bearer ufk_…. The key may have expired or been revoked. Keys also stop working when the admin who made them leaves the workspace or becomes a member. Ask a workspace admin for a new key.

UniFeeds only answers browser requests from UniFeeds, claude.ai and chatgpt.com. Terminal apps and servers send no origin, so they aren't affected. Use one of the supported apps, or call UniFeeds from a server.

Something on our side is briefly unavailable. Wait a minute and try again. If it keeps happening, email us.